Handle with care when using! I organised for an item to collect and paid for it. Received no information or tracking. Waited a few days and still nothing sent. I then contacted them which was really difficult as it’s only an email address. They then couldn’t find my tracking number or order. After a while they found the payment and asked if I wanted a refund or rearrange. Asked for a refund and told it would be scheduled within 48 hours! It wasn’t Chased up and still no refund. Now they are not answering my emails. Also they have scheduled a pickup for the item I have already arranged and had picked up by parcel force! Told them this! I paid them £75 and getting the money back is so difficult They have no phone lines to contact them! They don’t reply to emails They don’t refund like they say they will Be really cautious!