If there was the option of zero star I would go for it!! Appalling service. They were quick at collecting my parcel, it is now stuck somewhere in France, 5 days late already, and no information on what is happening. No phone number or live chat to contact them about it. I have sent numerous emails as it is the only way to contact them, no reply although they say they will reply within 4 hours?! I deeply regret going with them. As it stands, I don’t even know if the parcel will ever get to its destination. I wish I had done my research. Don’t do the same mistake as me, stay away at all cost!