Booked a drop off at nearest local Premier shop as shown on booking form. Via Fedex .Took the parcel there and were told “ not doing that until January 2024 ! “ no apology ! Went home and cancelled the booking online. Looked at another drop off point and altered details to drop off there. Phoned the shop first to check that the service is definitely available. Was told yes , no problem. Took parcel there and assistant scanned bar code. Nothing registered. Sorry but this bar code not recognised !! Returned home again and tried to contact both Parcelcompare and Fedex. Unable to get help online except by an automatic response bot ! Cancelled complete thing and found another service via Royal Mail drop off facility. If you book online cheaper than Fedex. Looked up reviews of Fedex and on a trustpilot site 93% of customers said don’t use Fedex !! DO NOT USE FEDEX especially via Parcelcompare.