Avoid @ all costs - you will be ripped off! Oh I wish I had looked @ these reviews before using them. Sent a parcel only to incur a 'surcharge' because according to an audit my package was outside of the dimensions / weight yet even though the results of the audit they sent me were under the specifications. This resulted in the charge being 300% of what was quoted which was £35 and then the £72 surcharge on top of that. Not only that they feel they have the freedom to just charge your card for this surcharge without my approval - essentially you are giving them free rein to charge you when they want. Don't bother trying to resolve this with their 'support' as all they do is ask you to provide 'evidence' AFTER your package has left so how can you do that. Disputing this with BarclayCard on principle - again AVOID!