***ONCE YOU GIVE THEM PAYMENT DETAILS, THEY SET IT UP AS A REOCCURRING PAYMENT, AND THEN TAKE MORE MONEY AT A LATER DATE!!!!!** Sent a parcel with them on the 16th December. They took an extra £20.73 from my bank on the 3rd January claiming "extra handling" charges!!!! When i sent the item I know I put the correct weight and size. So there should not have been any extra charges. It should have been exactly what I was quoted and paid on the 16th December Once you give them your bank details they set it up as a reoccurring payment, so they can then take money from your account as and when they please!!!!