Waited an entire day for my parcel to be collected, but it was a driver no-show. I contacted DPD to be told that no information re. my parcel had been forwarded to DPD from Parcelcompare. I cancelled immediately (having read a string of negative reviews and the abysmal way this company deals with its clients). Re-booked with DPDlocal, who collected the parcel 10h later. Customer care (use this term loosely) full of rubbish. If they take 1p of my original fee that I will be taking them to the Small Claims court. Avoid!
5 years ago
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