I've been waiting on my parcel for 2 weeks. I was told that delivery was attempted and the parcel was left in a local post office to be collected. The courier needs to get through 2 gates in order to reach my apartment hence I requested the company to inform the courier to call upon arrival. Was informed that they do not have access to mobile phone hence unable to call upon arrival. Instead of resolving the issue to contact the receiver, the company requested me to pick up the parcel from the post office which is rather far from where I live. Parcel Force needs to reconsider the service they are really providing if they are requesting and advising their customers to pick up the parcel from local post office themselves. Horrible and unreliable services.