Been waiting a full week for my parcel. They left a card when I was out but with no information. I logged on to book a re-delivery on another day. Stayed in all day. No show. I got a letter!! from them asking me to telephone to re-book. Why the heck do they need to send me a letter?? They had my email and phone number.So I am waiting in today after phoning them yesterday. I need to get food and actually have a life. The tracking says it left the depot two hours ago and no show so far. Other delivery companies manage to get parcels to me all the time with no hassle. Appalling.