Anita
WORST SHOP EVER... I made an order on the 29th of March. Only on 4th of April, I got an email that some items from my order aren’t in stock and will be available again between 5-10 days. Considering the fact, that on the website there was absolutely NO INFORMATION about it, it’s just unfair to take my money first. I expect to have my order in 1 week as you promise! ONLY yesterday, 5th of June, after more than! ONE MONTH! I got an email that my order was dispatched to a post office. HOW THIS CAN EVEN HAPPEN?! Why you don’t communicate to your customers that it takes longer with an option to cancel the order? Why when I call your customer service I literally hear: “It’s not 5 months of waiting, it’s fine”? Not even apology or empathy, but just: “We cannot do anything about it”. Do you think that it’s a good way of handling your customers? Especially when there is a crisis going on? Already wrote everywhere I could that no one ever should order anything from you, cause it’s not worth it.
3 years ago
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Parfum dreams has a 1.7 average rating from 208 reviews

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