We bought from Leroy Merlin. The parcel was due for delivery on Monday 10/07/2023. Thursday 6/07/23 we got a sms that the parcel is on its way. No arrangements could be made because we have a life. He pitch up at the gate, nobody was there. He said he will come after 12 o'clock. Make arrangement for nothing, he didn't pitch. He was called and where supposed to deliver Friday. Day off and waiting for nothing. We called and he said he will delivered Saturday. We denied and said sorry but it was booked for Monday and we will waiting. It's past 3 in the afternoon and no notification from any delivery. When I called to ask where the parcel was the phone was dropped in my ear. I was past furious. I called back and after a few min it was answered, sounds like she was sleeping and singing in my ear. I said to her that it was bad service to sing on 'n phone to a customer and this will be reported. This is head office and another crappy story was told. If your calls is recorded, listen to Marius Steffens Par 4048257 943. I do have the recording that will go on social media to bring this bad service down. You're service is so bad that my toilet paper do a better job. I will inform Leroy Merlin also about this noncens. MRS 'n Steffens