We booked with BCP and, as there were only some incorrect directions, we did not know that we had in fact bought places in the Airport car park itself. If the directions explained that and told you to follow "Cardiff Airport" signs, all would have been well. Instead we spent 1 1/2 hours trying to [a] follow the bad directions and [b] find a BCP car park in vain. A major fault is that Long Stay 2 is not signposted at all and if the directions had referred to that we would have saved time. Finally the car number plate recognition equipment failed to work, as it did for three other cars that arrived at the same time as us. We each had to kneel and shout at a communication grill set far too low in a post. A terrible, terrible start to our long awaited holiday!