Alison Mayo
Only booked for 4 days fortunately as so unhappy with Thorness Bay. On arrival 10am (early Ferry towing a caravan) were told coukd have our allocated pitch until 2pm even though our pitch was Empty and reception were aware of this. Fortunately for us we already had family on site having arrived the day before experienceing the same problem. So we parked alongside them until we were able to pitch. Toilets were disgusting. One toilet block to accommodate the whole site and the far shiwer cubicle in the ladies had poo in the corner and on the wall for 2 DAYS and they are supposed to be being cleaned twice a day. Also hair in the shower trays which looked like hadnt been cleaned out for days. Restaurant was very disappointing. We missed breakfast the 2nd thinking it finished at 12 and arriving at half 11 so we all decided just to have a drink and wait for lunch to start at 12 for a baguette or panini asked bar staff if that was ok and they said not a problem. Waited til 12 tried to order on App wouldnt let us so went to bar to be told by same guy oh weve not got hardly anything just meatballs and curry.. (why couldnt he have told us this half an hour ago??!!).. Went the following day for breakfast to be told.. Sorry we only have Pancakes we have no stock to do full breakfasts.. Then went this morning before we left for ferry to be told.. Sorry we have no GAS so we cant do breakfast.. Staff were very abruot noone stood at the door to explain or a sign apologising.. They waited for us to sit down sort children out and decide what we wanted and told us when we went up to bar.. Will definitely not be visiting again thats for sure..
2 years ago
Read Parkdean Holidays Reviews
Parkdean Holidays has a 1.5 average rating from 74 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial