My wife and I received a £210 gift voucher for Pasta Evangelists from our son and daughter-in-law as a Christmas gift last December. We’ve had Italian food in many countries, including UK, Italy, Switzerland, and the US. Unfortunately, the food from Pasta Evangelists didn’t compare well with any of the restaurants we’ve visited over many years. For a start, the range of dishes is very limited. More importantly, several times substitutes were made with no forewarning or notification. To be fair, once we contacted Pasta Evangelists our account was credited appropriately, particularly when the substitute was unacceptable. So far as contact is concerned, I tried calling on several occasions and never once was able to speak to a person. A few of the dishes we ordered were good: particularly Tiramisù and Aubergine parmigiano. Others were simply inedible, such as macaroni and cheese which had a very strange flavour, probably due to the addition of “truffle”. As we came to the end of our credit an order simply didn’t arrive and, given the problems we’d experienced with substitutes, we decided not to make further orders even though our account was still in credit. I requested a refund which initially was agreed to but never materialised. Subsequently I was informed cash refunds were not company policy. To sum up, if you want quality Italian food either prepare it yourself or go to a good Italian restaurant, which most of them are. We certainly would not recommend Pasta Evangelists to anyone.
1 month ago
Pasta Evangelists has a
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332
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