Initially I had a good experience with Pasta Evangelists. It worked out really well for me, as I work late and need a quick and meal when I get home, with a hint of luxury. The pasta was fine, not amazing, and the fillings were different. However, in December I was delivered, via subscription, 3 meals for the week. They were delivered on the 28th, as expected. I put them in the fridge, as I always have, ready for eating over the next 5 days. On Tuesday when I went to eat the food, I saw this was the eat by date. Moreover, after 4 orders Pasta Evangelists provided me withthe most expensive three options including 2 crab and lobster raviolis almost doubling my usual monthly spend. I presumed this was a mistake, a selection error, and sent a polite email of complaint. All I got back was that the pasta should be frozen, if not eaten on the day of delivery, and that I should have read the details. I mentioned that I had, only picking up that the pasta "could" be frozen. Another tough beans email from Pasta Evangelists, restating their website, which I belive must have changed since my original purchase. It was all fresh and tasty, when I read it. I am truly dissapointed they would send food out which is nearly at it's eat by date, and treat a loyal customer like a dingbat. I would not expect to freeze fresh pasta immediately, only to defrost it two days later. Very dissapointing service, and even more dissapointing perishable date. Thank goodness the previous meals I had eaten, which must have also been past their eat by date, hadn't caused any tummy upsets. Subscriber beware!
1 year ago
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Pasta Evangelists has a 4.43 average rating from 300 reviews

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