Visited the Pavers Store in the Mansfield Designer Outlet Retail Park. Asked about Orthotic insoles. Was told they stocked them but were out of stock in my size. Ordered a pair in store to be delivered to my home address. Paid for them in store. Received an email to say they were out of stock and would be sent ASAP. Have received two further emails, each one putting the delivery further back. I need the insoles for a painful foot condition and have had to order from elsewhere. Reading the other reviews I'm not hopeful of getting a refund. Very poor service.