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Roger Roach
PayPal User read this; I have had PayPal for a couple years without issues but recently that has changed. I have noticed missing money from my debit card that was linked but I never could say forsure. Anyway I had $30 sent to me and then requested back (yes as crazy as that sounds PayPal does that, they also will draw money off of a linked card if a charge is made to your account that doesn't have the funds to cover it), and my account did not show for the $30 back they took when a deposit was made to my account. So I called and PayPal acted as if they didn't know what I was talking about, until I got heated. Then they admitted it. So i tried to unlink my cards and I couldn't so I called and had them unlinked. So for doing this my account was limited. All 4 accounts I have businesses pay me money from work through. But I had closed 2 of these accounts and was trying to limit my use of PayPal and go to direct deposit with as many companies as I could. I literally get paid from dozens of companies ranging from a few dollars to maybe a few thousand at a time. I received an email the 12th of December from PayPal stating $321 had been sent from a company in Ohio (Alta 360) , which I worked for, for over a year. And to claim my money I needed to click the link in the email, which was an account I had closed some days prior. So I did so and nothing, I have called several times and messaged. Then yesterday, I was told I needed to link a card first to get my money, and after several attempts and calls over a several day period to do so, without it linking, or saying the card was linked to another account (which it was not) . I finally got it linked and now PayPal says they don't know about $321 dollars and asked for a screenshot of email, so I sent them a screenshot of email . Now they say they need transaction ID after days of me calling and messaging saying they need something else and after I produce what was previously asked. Now they also say they didn't send an email ? Well I'll call Alta 360 tomorrow and get that. I also told them they need to be sued which probably didn't help but is true. PayPal isn't what it used to be a year ago, it really has went downhill and customer service has no answers to your questions or gives you the runaround. I am definitely switching everything over to direct deposit or I may not work for that company anymore. Let this be a warning for you PayPal users.
3 years ago
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