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Paypal Reviews

2.2 Rating 384 Reviews

28 %

of reviewers recommend Paypal

Company Reviews

2.2

Based on 384 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

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Email:

pending_reversal@paypal.com

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Paypal 1 star review on 25th April 2024

Paypal 1 star review on 25th April 2024

Paypal 1 star review on 25th April 2024

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Paypal 1 star review on 10th February 2024

43

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There are a lot of untrue recommendations and it’s hard to tell who is legit. If you have lost money to scam contact Mrs.Doris Ashley and her team, they will surely help you out. It took me a long time to find them. These include data recovery specialists, but you need a professional recovery agency like Mrs.Doris Ashley and her team to help you get back your lost funds Contact them to recover lost funds as well as all other forms of cryptocurrency. And you can be sure that no matter how long it has been lost, you will still get your funds back. EMAIL: (dorisashley71 (@) gmail com) WHATSAPP: +1---(404)--721---56--08”

Posted 18 hours ago

“Paypal buyer protection load of s£%/e bought brand new tablet from ebay. 40 days later gets message from Samsung this tablet is going to be locked in 72 hours due to being a trade in. Tried contacting seller nothing contacted Ebay sorry over 30 days contacted paypal sent pics and even said the seller on his feedback had done this a few times. The tablet has locked and is now useless. But guess what Paypal sided with the seller to me both are k#£%s”

Posted 2 weeks ago

“I would give Paypal less than 1* if I could. After being a business customer for more than ten years, they restricted our account and asked for my ID (passport in my case). I sent it through but heard nothing back for a month. The restriction stayed on, and a request for the same ID document was still on our home page, so I submitted it again (a valid UK passport). 3 weeks have passed since then and the account is still blocked with a small amount of money in it. No other documents have been requested and our account still says our documents (i.e. my passport) is still being reviewed and this should take 2 to 3 days. This has now been more than 2 months. Today I began a chat with PP and I got nowhere; I wanted to close the account because i can't be bothered with this kind of customer service. They just told me the 'documents' (i.e. my passport) is still being reviewed and they would email me when it's done. It's absolutely ridiculous. We can't close the account, send money, withdraw or receive money. They make you feel like a criminal.”

Posted 3 weeks ago

“Paypal is a fraud company, you will lose 10 % as their charges for international payments even there is no convertion .I paid 3433.35 AUD from my forex card to another AUD account. No convertion took place. Receipt get only 3139.30 AUD. I lost 294 AUD , Paypal is a looting company.”

Posted 3 weeks ago

“Paypal I can't deposit any money into my bank as the stupid app won't let me sign into the link ti that . All it dies is ask me to change my password a million times so I can't access any of my money . Was basically forced into buying a stupid gift card fir Burgar King and went to 3 of them just to be told the gift card isn't accepted. Then I went back to Paypal to ask for a refund and wad told I can't have a refund as I have good reason for the refund. Don't use Paypal they steal your money and deceive you”

Posted 3 weeks ago

“Horrible customer service”

Posted 3 weeks ago

“What a useless company report a itme not received and do not want to pay out keep moving the decision date.tou are not protected by paypal”

Posted 4 weeks ago

“PayPal is not a good or safe service. It has horrible safety features and leaves you open to fraud. Someone opened an account in my name and stole money from my account. PayPal was NO help at all. They were horrible to deal with and did nothing about it?? I called numerous times and they did nothing. Thank heavens for my banks ability to help me. Please be aware PayPal is NOT a safe place for your money and the customer service and fraud protection are horrible”

Posted 1 month ago

“You'll waste hours of your time. Their process 1) freeze your account 2) you waste hours trying to figure out why your account doesn't integrate 3) you contact them and you are logged out repeatedly as they take so long to respond 4) they ask for information which you submit every year and say this is why they froze your account, with no advance warning or requests. 5) They do nothing to fix it DOn't use them it's not worth it”

Posted 1 month ago

“I ordered an item from china via the internet and paid with paypal. When the item arrived it was not as advertised on the website. I contacted the seller and tried to resolve it but they were not interested. I then contacted paypal and tried get a refund. They said that they would investigate the matter. about 2 weeks later I received their determination that they would not refund my money. Without seeing the items I received, they determined that they were correct. I thought that paypal was just a source that transfers money from one customer to another. I did not know that when you used them you gave up your right to get your money back if you were not satisfied with a product and that paypal was the judge and jury and decided who was right or wrong. I canceled paypal immediately and not use a credit card with a low limit so I can control the payment.”

Posted 1 month ago

“PayPal has a hold on my money and won't release it. I had been over a week and they keep telling me to try in 24 hour. I have tried over and over again and get the same results. I will advise anyone to not get money tied up with PayPal.”

Posted 1 month ago

“so much for buyer protection. I have an email from 1800flowers stating they will reimburse me for a flower delivery that showed up 1/3 the size of the bouquet on their website. I turned that email in to Paypal after 1800flowers gave me the run around about issuing the credit in the email. It is Jun 13th. I've been trying to get this resolved since March 29th. I've called Paypal 5 times to get this resolved and they keep saying they need more information. The same information that is in the initial claim. They reopen the case and then close it because they need more information. I give them the info and they say they will reopen the case and then they close it again.... it's crazy.”

Posted 1 month ago

“If there was any possibility I would have given minus ratings. Sudden transactions from paypal appear on the activity. To raise questions on any billing disputes on billing activity is very difficult. the answers provided by paypal are very inadequate. for some reason paypal always rules in favor of corporate companies. there is no genuine effort to perform any investigation. IMHO PP has some sort of shady understanding with certain companies and charge the customers. As usual you will 100's of legal pages with incoherent language where PP denies any responsibilty. Please stay away from PP. Please dont assume your CC details are safe with PP and not exposed”

Posted 1 month ago

“Pay pal had me ad statement to my invoices to protect me. Did work for a client the client signed and paid invoice Before they paid we told them there was an additional issue with their ac The u derstand still paid and signed off on work that was done They then decided to complain to PayPal not even disputing actual work that was done. PayPal refused to talk to me with a live person and just automatically sent my $859 back to customer. Based off I did t do the work, yet the customer wasn’t disputing the work I did. They thought I should do the extra work for free, which it also stated on my invoice if there extra work there would be extra charges PayPal will just tak your money and do what ever they please and mark down a lie why they did it Stay away and know they also own Venmo”

Posted 1 month ago

“They close my account with more than 1000 dollars.”

Posted 2 months ago

“I was ruptured and lost all my life savings when I invested in cryptocurrencies and got into the wrong hands, i had $200,000 in BTC stolen from me. I was about to lose hope in life after hearing that it couldn't be found or recovered, but fortunately I came across an article online about a recovery specialist called Doris Ashley and on how she has been helping people recover their lost funds via scam or any other illegal means, I contacted them and did some work with them just to give it a try. I never thought it would be feasible, but to my greatest amazement, they were able to recover the money that was taken from me. I decided to share this with anyone who might require such a service. Regarding BTC recovery or money lost to scammers/Hacking services you can reach out to them. Email : (dorisashley 71 (AT) gmail com) WHATSAPP: +1---(404)--721---56--08”

Posted 2 months ago

“PAYPAL I have two disputes for over 5 months they will not help me! They said items deliverer when I was out of town for my Fathers Funeral! They will not help. I am NOT happy. Everyone has been rude and hangs up on me they just close out Dispute. They should be making claims with shipper if they say they delivered it TOTAL SCAM!”

Posted 2 months ago

“TERRIBLE! Robbing people blind! How is this legit? Had an issue with a seller saying they hadn’t received items I’d returned. Items were cheap, nasty material, not as good as the picture, wrong colour. Contacted PayPal with proof of tracking. Seller disappeared, no word. Pal pay dragged it out for 2 months. Refused to refund me. Money down the drain. Will never use them again. Money back guarantee that’s a joke.”

Posted 2 months ago

“Why offer a 4 month interest free period then carry in to take all of it what a bunch of con-artists these pay pal lot are”

Posted 2 months ago

“Just a reminder to never use PayPal for payments with a currency conversion! Despite cancelling the payment immediately the return transaction took days and was €120 less that what I paid. PayPal customer service says this was caused by fluctuations in the market but never admits they take 3-4% for themselves. That money is now in their pockets and there is nothing one can do about it.”

Posted 2 months ago

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Paypal is rated 2.2 based on 384 reviews