Paypal Reviews

Name: Paypal
Rating: 1.99

2.0 Rating 515 Reviews

23 %

of reviewers recommend Paypal

Company Reviews

Questions

Metrics

2.0

Based on 515 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult

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Email:

pending_reversal@paypal.com

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Paypal 1 star review on 9th October 2025

Jake Kelly

Paypal 2 star review on 18th September 2025

Saleem

WHATSAPP NUMBER (+1 50 54 02 07 14) Help Me Recover My Lost Cryptocurrency From A Scam

WhatsApp Number (+ 4 4 73 88 6 97 9 58.) Help Me When I Was Deceived By Online Investment Company

Francisolivia771 At Gmail.com

Kelly Bale

Kelvin

Anonymous

Anonymous // 01/01/2019

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“paradigm recovery firm helped me reclaimed my lost funds back'''''''”

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Posted 6 months ago

“Customer service Mikey and in general Cust service representative I spoke with,never too much hassle for them, issues resolved within minutes, friendly and honest manners,to be commended,never had an issue that could not be dealt with,thank you PayPal customer service for being helpful, friendly, helpful and knowledgeable!”

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Posted 6 months ago

“I was scammed and couldn't withdraw my funds, but I found Francis_Olivia _771_@_gmail._Com and got my money back.”

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Posted 6 months ago

“Reach out to BRIDGERECLAIM..COM if you are having withdrawal issues, they will help you retrieve your lost funds.”

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Posted 6 months ago

“Really the worst banking service ever seen in 50 yrs!”

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Posted 6 months ago

“Got scammed, out of money.No refund.I will only use Amazon for now on.”

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Posted 6 months ago

“I fell victim to a crypto scam, but contacting harrylucy*977 @*gmail.*com made the refund process quick and easy.”

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Posted 7 months ago

“platforms, I was able to Recover my trade account with help of Hoskey44april @ G ma-ill. C o m”

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Posted 7 months ago

“Without warning or explanation, £288 was taken from my account. When I called customer service, they refused to explain the charge and told me to “read the statement myself.” When I pushed for answers, they abruptly ended the call. This is not a one-off — the same thing happened to my neighbor. PayPal is taking money without consent or transparency. This is theft, plain and simple. I’m closing my account and urging others to do the same. We need to speak out before more people are affected. I”

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Posted 7 months ago

“I have used PayPal for years and have always trusted it for secure transactions—until now. On February 17, 2025, I purchased merchandise from a candle company, Paradise Supply, in Paradise, PA, expecting it to ship within 3–5 days, as stated on their website. After weeks with no updates and no response to multiple emails, I contacted PayPal for help. They contacted the vendor and later informed me that my order would arrive on March 25, 2025. So, I waited. The 25th came and went—no package. When I followed up with PayPal, expecting a refund, I was shocked to learn that my case had already been closed in favour of the vendor on March 22—three days before the supposed delivery date! The PayPal agent told me nothing could be done. PayPal then suggested I contact my bank, Chase. However, Chase informed me that because I paid via PayPal ACH transfer, I had no recourse for a refund—they only cover transactions made directly with a debit card. So now, I have no merchandise, no refund, and no support from either PayPal or my bank. What’s the point of using PayPal if they don’t protect buyers? I will think twice before ever using PayPal again. Customer service is truly a thing of the past. Buyer beware.”

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Posted 7 months ago

“Paypal is a terrible business for credit card payment processing. They withhold large amounts of cash for opaque reasons and are impossible to reach. Horrid large corporation.”

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Posted 7 months ago

“The person was so rude and pushy then hung up on me!!!2/28/2025”

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Posted 8 months ago

“Would give zero stars if I could. 7 days trying to get payment issues resolved, and they keep telling me it's the bank or vendors fault. I have gone in circles 3 times. It is not the bank, and has been blocked with multiple vendors. All you get is wait "x" hours and try again/pay outside of paypal. So far in a week I have waited 72 hours, 48 hours, and currently on 24 hours before they will "escalate" it to someone to fix it. Scripted repetitive answers and restarted chats daily. 👎”

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Posted 8 months ago

“do not use this pathetic service, they have still not fixed a link to a bank account after 6 monts. Use Google pay instead.”

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Posted 8 months ago

“Awesome Channel for TRUTH”

Paypal 5 star review on 19th February 2025

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Posted 8 months ago

“Awesome Channel for TRUTH”

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Posted 8 months ago

“After two months of investing, I decided to make my first withdrawal, but my account with over $160,000 was suddenly locked. I was told to contact customer service, but they have ignored my requests to withdraw. I talked to some friends about my situation, and they suggested I reach out to sharonrecoveringexperts( @ )_gmail_._com ). They provided assistance and helped me successfully retrieve all my stolen money back. You can also contact her via Whatsapp +44 743 (868)7236”

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Posted 9 months ago

“PayPal supports scammers. Doesn’t refund scam payments and will refuse to close your account , sells your card details to scammers. Don’t use. Never got refund of 65gbp because PayPal are awful scammy c u n t s”

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Posted 9 months ago

“i paid throug Paypal on the site eleganza-milano (awful site) , i never received the package. i have opened the reclamation in paypal to be refunded adding all info also from the shipper sayign that they did not know to who was delivered the package. But still Paypal closed the case in favor of the seller. I called and the rep Miguel was saying that i was lying !!! I asked him if he could fine any prove that the product was delivered and he could not but still saying the product was delivered. PAYPAL as it is now is completely useless and not to be used”

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Posted 9 months ago

“PayPal is supporting a Chinese Company who is doing business pretending to be "NORDSTROM CLEARANCE" Oh sure, I received my refund. But, PayPal will not sever it's relationship with this fraudulent vendor even after I advised them that I had emails from Nordstrom stating that this vendor is not associated with Nordstrom and that Nordstrom does not ship anything directly from China. Here are the various names this company from China has used: Normalty.com nonthelasa.com nosendoly.com neaturall.com”

Paypal 1 star review on 13th January 2025

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Posted 9 months ago

Paypal is rated 2.0 based on 515 reviews