Paypal Reviews

Name: Paypal
Rating: 2.07

2.1 Rating 466 Reviews

25 %

of reviewers recommend Paypal

Company Reviews

Questions

Metrics

2.1

Based on 466 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 7%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

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pending_reversal@paypal.com

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Paypal 5 star review on 19th February 2025

"The reports are soooooo bad they are like trying to put a scrambled egg back together. There is no rhyme or reason, just a mess of numbers and words that is supposed to have my sales figures for the last 3 months. A VERY BASIC REPORT:\r\nRH\tReport name\tReport status\tReport generated\tHierarchy\tTimezone\t\t\t\t\t\r\nRH\tBALANCE_SUMMARY_REPORT\tSuccess\t7\/30\/24\tENMP5KKHZP8KA\tAmerica\/Los_Angeles\t\t\t\t\t\r\nRS\tAccount ID\tBalance\tCurrency\tAvailable\tWithheld\tTotal\t\t\t\t\r\nRS\tENMP5KKHZP8KA\tOPENING\tCAD\t0\t0\t0\t\t\t\t\r\nRS\tENMP5KKHZP8KA\tCLOSING\tCAD\t0\t0\t0\t\t\t\t\r\nRS\tENMP5KKHZP8KA\tOPENING\tEUR\t0\t0\t0\t\t\t\t\r\nRS\tENMP5KKHZP8KA\tCLOSING\tEUR\t0\t0\t0\t\t\t\t\r\nRS\tENMP5KKHZP8KA\tOPENING\tGBP\t0\t0\t0\t\t\t\t\r\nRS\tENMP5KKHZP8KA\tCLOSING\tGBP\t0\t0\t0\t\t\t\t\r\nRS\tENMP5KKHZP8KA\tOPENING\tMXN\t0\t0\t0\t\t\t\t\r\nRS\tENMP5KKHZP8KA\tCLOSING\tMXN\t0\t0\t0\t\t\t\t\r\nRS\tENMP5KKHZP8KA\tOPENING\tUSD\t0\t0\t0\t\t\t\t\r\nRS\tENMP5KKHZP8KA\tCLOSING\tUSD\t0\t0\t0\t\t\t\t\r\nRD\tRecord type\tRecord subtype\tAccount ID\tPayment instrument type\tPayment instrument subtype\tTransaction count\tRecord currency\tGross amount\tTotal fees net billed\tNet amount\r\nRD\tSale\t\tENMP5KKHZP8KA\tCredit card\tAmerican Express\t2\tGBP\t3600\t-140.8\t3459.2\r\nRD\tSale\t\tENMP5KKHZP8KA\tCredit card\tAmerican Express\t1\tUSD\t2200\t-81.7\t2118.3\r\nRD\tSale\t\tENMP5KKHZP8KA\tCredit card\tMastercard\t6\tCAD\t10750\t-319.74\t10430.26\r\nRD\tSale\t\tENMP5KKHZP8KA\tCredit card\tVisa\t12\tCAD\t19777.55\t-610.35\t19167.2\r\nRD\tSale\t\tENMP5KKHZP8KA\tPayPal\t\t1\tCAD\t604.8\t-17.84\t586.96\r\nRD\tSale\t\tENMP5KKHZP8KA\tPayPal\tPayPal Wallet\t20\tCAD\t-1030.18\t0\t-1030.18\r\nRD\tSale\t\tENMP5KKHZP8KA\tPayPal\tPayPal Wallet\t4\tUSD\t-420.07\t0\t-420.07\r\nRD\tRefund\tReferenced\tENMP5KKHZP8KA\tPayPal\tPayPal Wallet\t2\tCAD\t48.3\t0\t48.3\r\nRD\tReversal\tBank reversal\tENMP5KKHZP8KA\tPayPal\tPayPal Wallet\t7\tCAD\t-452.49\t0\t-452.49\r\nRD\tCurrency conversion\tConversion from\tENMP5KKHZP8KA\t\t\t4\tCAD\t-601.6\t0\t-601.6\r\nRD\tCurrency conversion\tConversion from\tENMP5KKHZP8KA\t\t\t2\tGBP\t-3459.2\t0\t-3459.2\r\nRD\tCurrency conversion\tConversion from\tENMP5KKHZP8KA\t\t\t1\tUSD\t-2118.3\t0\t-2118.3\r\nRD\tCurrency conversion\tConversion to\tENMP5KKHZP8KA\t\t\t3\tCAD\t8610.23\t0\t8610.23\r\nRD\tCurrency conversion\tConversion to\tENMP5KKHZP8KA\t\t\t4\tUSD\t420.07\t0\t420.07\r\nRD\tAdd money\t\tENMP5KKHZP8KA\t\t\t17\tCAD\t1314.77\t0\t1314.77\r\nRD\tAdd money\tCredit card deposit\tENMP5KKHZP8KA\t\t\t6\tCAD\t142.28\t0\t142.28\r\nRD\tWithdraw money\tCredit card withdrawal\tENMP5KKHZP8KA\t\t\t15\tCAD\t-25563.22\t-389.03\t-25952.25\r\nRD\tWithdraw money\tDisbursed\tENMP5KKHZP8KA\t\t\t7\tCAD\t-12263.48\t0\t-12263.48\r\nRF\tFile number\tTotal records\tTotal files\t\t\t\t\t\t\t\r\nRF\t1\t18\t1"

Chris Hill

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Instead of putting money from PayPal to my bank. They took from my bank to put in PayPal. And then sat on it a week. Bad business. Do not use”

Helpful Report

Posted 3 months ago

“Most dysfunctional worthless piece of garbage company. There is a waste of time with both says the same thing. It’s all one star this company is done, dysfunctional headache, move on pathetic joke will sum it up”

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Posted 3 months ago

“I decided to invest in Bitcoin. I applied to a ad on Facebook and was approached by different companies offering their services, I chose Investing and started with the minimum amount. It seemed to be growing steadily and one day I was contacted by A Richard Forbes who wanted to know if I would like to withdraw money from my account. e saidI couls withdraw 20,000.00US but I would have to show that I was liquid. I only had 15,000.00 in my bank and I sent them some which he said would go right back into my bank along with the 20,000.00US This went on for three weeks. He had more excuses why I couldn"t get my money, Finally I received 6000.00+ into my account and they withdrew 600.00 which was all I had left from my original 15,000.00 the rest had been withdrawn by them. I was told not to worry and they were just waiting for the money to go through. Well I didn't have to wait long the 60,000.00 disappeared I never received a penny of my 15,000.00 back and I was left with 10.91 in my bank. I had bills due and no money to pay them with. I am 73 and live on a Government pension of 5,340.00 a month it had taken me forever to save that much money only to be scammed. My advice is do not believe anything you read on company web sites. Do not let anyone into your banking information. If you were scammed change your bank card and log in and pin numbers, Do not deal with Investing as they are not what they claim to be they are scammers. AVOID AVOID!!!!!! However, I've received a REFUND a few days ago after contacting (E V I D E N T L T D ) for assistance.”

Helpful Report

Posted 4 months ago

“At first, I was skeptical, but I was desperate for assistance. I contacted Supreme assets and explained my situation. To my surprise, they were incredibly responsive and knowledgeable about the issue I was facing. They guided me through the process of contacting the platform’s customer support and provided me with the necessary information to escalate my case. Whtapp Contact: +1 (712) 463‑0453‬ Email:supreme_recovery_45_@_gmail_com In conclusion, I highly recommend Supreme assets to anyone facing similar issues with online trading platforms. Their professionalism and expertise made all the difference in resolving my problem.”

Helpful Report

Posted 4 months ago

“with this company. After having a lot of stress with other platforms, I finally found a solution here. Visit the Supreme assets for help They resolved all my issues efficiently and gave me the support and support I needed. I am happy to share my positive experience Visit the refunding team : W-h-a -ts -A-p-p ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6‬ Email: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝟑𝟖𝟏𝟓@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦”

Helpful Report

Posted 4 months ago

“After investing in what I thought was a legitimate cryptocurrency mining site, I quickly realized I had been scammed. The website stopped responding, and I couldn't access my funds or reach customer service. I found Cyberay Recovery Team online, and their reviews gave me hope. They patiently listened to my story, gathered all necessary details, and assured me they could recover my funds. True to their word, within 48 hours, my account was back to normal, and my money was recovered. I’m so grateful for their dedication.”

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Posted 4 months ago

“I was really sad when i found out that all they told me where lies , i was really glad to meet my aid e v i d e n t l t d đø:ŧ ȼø:m̷ and get the case settled.”

Helpful Report

Posted 4 months ago

“I paid a small Roofing Company through PayPal and they kept this man's money so he couldn't pay his workers. They have been saying their reviewing the incident and it's now going on 3 weeks. The 2 payments cleared on my credit card but paypal decided to hold his last payment. Please beware of sending money through this company when doing big jobs.”

Helpful Report

Posted 4 months ago

“I was pleasantly delighted when I got a referral to digitalcyberforensics.org thank you very much! Acquiring recovery assistance entails a 100% success rate to yet another creative force and knowledge. You should constantly utilize this solution to take a fresh look at your own task. They just completed my project and am pleased with how well it turned out.”

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Posted 4 months ago

“Paypal is definitely protecting scammers. I had two transactions recently that I sought a refund on. Both times the seller turned out to be a Chinese scammer. I submitted all the evidence to Paypal, including pre-existing reports to Scamwatch and police. They didn't even bother to read my complaint, let alone look at any of the attachments I sent. I pushed things further, providing more evidence not just of how I'd been scammed, but also how this particular seller was operating dozens of fraudulent businesses in Australia. Paypal ignored that too. They've also refused refunds on faulty goods, goods that were nothing like what I ordered, and goods that never arrived. Paypal definitely don't protect the customer and actually make it deliberately hard to seek a refund. On top of that, they charge an extra 10c in every dollar on top of the current exchange rate from AUD to USD (and other currencies). That's not fees and charges which are additional, but them deciding what the exchange rate is and setting it 10c higher than the actual exchange rate, and then they prevent you from having the currency exchange handled by your bank or another institution. Paypal collects that extra money. And then there's their policy of holding on to your money (when you've been paid) so you can't access it, sometimes for weeks. Their customer service is non-existent and I'm doubtful that any complaint is handled by anything other than a bot issuing form-responses. So as well as not standing by their own, much-advertised customer protection policy, they actively support scammers and are themselves defrauding customers. Maybe it's time all the disgruntled customers got together and started a class action against Paypal?”

Helpful Report

Posted 4 months ago

“I had lost all hope after my investment broker disappeared with my funds, but Supreme Assets Recovery came to my rescue. Their team was incredibly professional and efficient, guiding me through every step of the recovery process. They used their expertise to track down and reclaim all my lost investments. What impressed me most was their transparency and dedication—keeping me informed and reassured throughout the entire process. Thanks to Supreme Assets Recovery, I regained what I thought was gone forever. I highly recommend their services to anyone facing similar issues. They truly deliver results! Contact them for help W-h-a -ts -A-p-p: ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6‬ Email: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝟑𝟖𝟏𝟓@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦”

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Posted 4 months ago

“Bitterly disappointed with paypal. I I purchased payment protection for an item via paypal. The item was completely off and looks nothing as advertised. Paypal would not help. Refused my appeal too and have no humanity in them at all. They support dodgy sellers and I deleted paypal and will never use them again. Please don't use them. save your time, effort, and stress. Please don't.”

Helpful Report

Posted 4 months ago

“When I tell u I am tired of PayPal and their deceptive business practices. How can PayPal charge a persons account with a late fee when the payment was made on time? And when the person files a complaint and asks that the late fee be reversed you want to say that the complaint isn't a valid billing dispute. Taha, I beg to differ. If I made My payment on time and provided proof from my checking account that the payment was made on time how can the claim be denied on the basis that it doesn't meet PayPals criteria as a valid billing complaint. I'm confused and would like to have the late fee reversed. It's not my fault that PayPal chooses to post the payment 2 to 3 days later when the payment was made on time but for PayPal to charge the account a incorrect late fee is beyond corrupt business practices and needs to be addressed. REFUND please”

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Posted 4 months ago

“Since Elon sold PayPal the service has dramatically gone downhill. Given my last complaint about a purchase & PayPals handling of my complaint I wouldn't recommend them at all.”

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Posted 4 months ago

Helpful Report

Posted 5 months ago

“My Paypal account was hacked at a football game. I only noticed because I started receiving emails asking me to create an account for tickets I did not purchase. I contacted PP immediately via my app to report fraud. The app told me "this action is not available for this transaction at this time". What?? So I called my bank to report fraud. They blocked the transaction and all the headache that went with it for me. I tried to contact PP via phone but was told there was a problem in the system and they could not access my account at this time. Then PP tried another form of payment, my credit card! PP did not even alert me that they were having "problems" with payment and were trying another method. So luckily, my CC alerted me of the charge to which I called and reported fraud on the CC since I was unable to solve the problem with PP. I have since been able to contact PP, have closed the account, (which took 4 phone calls, endless amounts of wait time, AND a waiting period of 5 days) and reported it as fraud. I thought my PP problems were over, but no. I just found out 2 weeks after the fraud, PP has found an old debit card, not even currently linked to the account and charged it!!! I am so furious. All PP cares about is getting paid. There is no customer service and they don't care about you or fraud. Do not trust them with your security. They are not secure.”

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Posted 5 months ago

“PayPal's Disgraceful Treatment of Merchants: A Nightmare for Businesses PayPal is notorious for holding funds hostage under the pretense of "protecting purchasers," but let’s call it what it is: an abuse of power. They arbitrarily decide when and how you can access your own money, leaving businesses stranded and cash-strapped. Running a business becomes impossible when PayPal plays gatekeeper, releasing funds at a snail's pace only when it suits them. Their so-called customer service? A complete joke. You’re bounced around from one clueless representative to another in an endless loop that never resolves anything. They dodge complaints like it’s an Olympic sport—no proper ticketing system, no direct email, and no phone number to escalate issues. Instead, you’re left navigating through a maze of useless links that lead to nowhere. My advice: ditch PayPal. They treat merchants with complete disregard and unethical behavior that can cripple your business. If you want to save yourself from the nightmare that is PayPal, remove them as a payment option now. Save yourself the frustration, and take your business elsewhere.”

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Posted 5 months ago

“Paypal refused to cancel a fraudulent transaction even though it was still pending.”

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Posted 5 months ago

“Get bitcoin invested funds back via wiki desk firm. Did you lost your funds via online investment? Reach out to '' @ payback_Recovery for help. please shear there is someone out there whom might need help”

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Posted 5 months ago

“I just used it on 925/2024 for the first time in years, because I needed to. I had to put in my bank account info, of course, in order to get paid for something I sold. I no longer wish to have PayPal, and contacted them in order to see why I can't remove my bank account info, or just close out PayPal. I cannot do anything, without further providing more info to the, just to update PayPal. Want photo id, bank statement, proof of address. I refuse to give them any more personal info, especially a bank statement. Without this, I cannot close PayPal, or remove bank info. My account is considered limited. Cant use the account, but that doesn't stop hackers from obtaining my info. Extremely bs on PP rules/regs. I only give them 2 stars because PP is convenient to use. Had I know about this extra info before hand, would have never used it, or provided my bank info. Something to think about before you open a PayPal account”

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Posted 5 months ago

Paypal is rated 2.1 based on 466 reviews