Paypal Reviews

Name: Paypal
Rating: 2.01

2.0 Rating 509 Reviews

24 %

of reviewers recommend Paypal

Company Reviews

Questions

Metrics

2.0

Based on 509 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

pending_reversal@paypal.com

Write Your review

Tell us how Paypal made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Paypal 1 star review on 7th October 2025

Abubakar Rollins

Paypal 5 star review on 7th October 2025

Eeo

Paypal 2 star review on 18th September 2025

Saleem

WHATSAPP NUMBER (+1 50 54 02 07 14) Help Me Recover My Lost Cryptocurrency From A Scam

WhatsApp Number (+ 4 4 73 88 6 97 9 58.) Help Me When I Was Deceived By Online Investment Company

Francisolivia771 At Gmail.com

Kelly Bale

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had my Revolut card linked that I have been using with no problems up until August 2025. PayPal screwed up something on their system and changed the currency to USD without letting me know. When I paid in October, suddenly they charged the payment in USD with a horrendous 5% charges. Disgraceful! I complained and the customer service rep said, there is nothing they can do and no refund can be given. I delinked all my payments and closed the account. No apology, no proper explanation why they changed the currency without my authorisation. Terrible service, never go back.”

Helpful Report

Posted 1 day ago

“I was uncertain, but the team gave me clarity.”

Helpful Report

Posted 1 day ago

“I was uncertain, but the team gave me clarity.”

Helpful Report

Posted 1 day ago

“I was uncertain, but the team gave me clarity.”

Helpful Report

Posted 1 day ago

“I am from your website totally dum because the payment method no show your reviews no show to puting that was not show totally dum”

Helpful Report

Posted 1 day ago

“I had no idea the difference genuine guidance could bring until I connected with Harry Lucy. Their care, expertise, and focus transformed my fear into steady trust. They truly exceeded all my expectations.”

Paypal 1 star review on 3rd October 2025

Helpful Report

Posted 5 days ago

Helpful Report

Posted 5 days ago

“I was shaken and fearful, but the team gave me strength.”

Paypal 1 star review on 22nd September 2025

Helpful Report

Posted 2 weeks ago

“I had an absolutely horrible experience with PayPal. I run a handyman company and sometimes accept payments through invoices connected to PayPal. A customer paid me, and three months later PayPal suddenly took $500 back, claiming the customer disputed the transaction. I provided every proof and screenshot showing the customer paid, was happy with our work, and that this was a clear scam. PayPal’s response? They don’t care. “The customer is always right.” This is absurd. We did the job, we purchased the materials, and got scammed — and PayPal sided with the scammer. I’ve deleted this awful service. PayPal is a horrible organization.”

Helpful Report

Posted 2 weeks ago

“I was charged for 2 duplicate items even though I only ordered one, only one item was delivered, I put in a dispute with PayPal and they found in the seller’s favour. I then took it to appeal and they found in seller’s favour again. I am £40 out of pocket through no fault of my own. I thought PayPal were supposed to help me?”

Helpful Report

Posted 1 month ago

“We are disappointed to see that reserves are still being applied to our account due to three disputes in July and August, which is relatively low, especially considering all disputes were resolved in our favor. We have maintained a long-standing relationship with PayPal (10 years) and it is disheartening to feel that business customers like us are not being supported as effectively as consumers. Payal team members are also extremely unsupportive and confrontational, where one described myself as having ‘Mental Health’ issues, for simply being upset, regarding the lack of support. I still have not received this recording, which has been requested on multiple occasions from Paypal. Despite numerous calls and messages, these reserves continue to be applied, and the associated fees remain higher than other payment providers. We have also found that consumers are also not using Paypal as much and tend to prefer paying by debit./credit card. Unfortunately, given the ongoing reserves, high transaction premiums and charges, and lack of access to general support, we have made the decision to remove PayPal as a payment option for our customers.”

Helpful Report

Posted 1 month ago

“NO.1 RELIABLE EXPERTS IN FUND RECOVERY — HIGHLY RECOMMENDED!”

Helpful Report

Posted 1 month ago

“Zo maar geblokkeerd en moet dagen wachten tot ik bij mijn geld kan . Toen ik belde kreeg ik meneer die Engels sprak met onwijs grote mond . Wat is dat voor bedrijf . Ik maak hier echt geen gebruik meer van”

Helpful Report

Posted 1 month ago

“Merchants beware: if PayPal fails, you pay the price. PayPal charges you for their own mistakes !!! Here’s what happened with a €3,900 transaction: Buyer pays €3,900. PayPal instantly takes €132.95 in fees, leaving me €3,767.05. Buyer needs to update their shipping address. PayPal’s system does not allow to show an address update change after payment... The buyer contacted support, and PayPal themselves told the buyer the only option was for me to issue a full refund so the buyer could reorder. So I refunded the full €3,900. The buyer got their money back but PayPal kept the €132.95 fee. The result? I lost €132.95 for a transaction that never went through, not because of fraud, not because of my error, but because PayPal’s own system cannot handle a basic shipping update. This feels like abuse and borderline scam. Fees should only be non-refundable once a transaction is actually completed, not when it’s forced to be cancelled because of PayPal’s own limitation.”

Helpful Report

Posted 1 month ago

“The live chat is disappointing with AI. It does not solve any problem at all, no email support and no real agent.”

Helpful Report

Posted 2 months ago

“They can hold your money for 3 weeks if a new seller. Why not go to Western Union and get the money in an hour?? Don't waste your time.”

Helpful Report

Posted 2 months ago

“The worst experience ever, they have only one policy and do not listen to you, they ask you to return the items on your cost, They are really unfair and unjust and act like a robot”

Helpful Report

Posted 3 months ago

“After my withdrawal request was denied, I couldn’t access my trading account. I felt frustrated and anxious, afraid I might lose my investment. Sadly, I know many others face similar issues, which can seriously damage trust in trading platforms. Thankfully, Mrs. Mercy and her team stepped in and guided me through the process. With their help, I was able to recover my funds.”

Helpful Report

Posted 3 months ago

Helpful Report

Posted 3 months ago

“Thankful l got redeemed with the help of TheresachinRecovery INC”

Helpful Report

Posted 4 months ago

Paypal is rated 2.0 based on 509 reviews