Merchants beware: if PayPal fails, you pay the price. PayPal charges you for their own mistakes !!! Here’s what happened with a €3,900 transaction: Buyer pays €3,900. PayPal instantly takes €132.95 in fees, leaving me €3,767.05. Buyer needs to update their shipping address. PayPal’s system does not allow to show an address update change after payment... The buyer contacted support, and PayPal themselves told the buyer the only option was for me to issue a full refund so the buyer could reorder. So I refunded the full €3,900. The buyer got their money back but PayPal kept the €132.95 fee. The result? I lost €132.95 for a transaction that never went through, not because of fraud, not because of my error, but because PayPal’s own system cannot handle a basic shipping update. This feels like abuse and borderline scam. Fees should only be non-refundable once a transaction is actually completed, not when it’s forced to be cancelled because of PayPal’s own limitation.