I had an unfortunate event occur recently. I had a fraudulent charge on my PayPal account. I was very stressed about it, but the customer service representative Paula was amazing at resolving my issue and getting my money reimbursed quickly. I felt taken care of and thankful she understood my situation and worked quickly to make it right. She was sympathetic and spoke kindly to me. That made all the difference in my experience. I appreciate the great customer service I received from Paula. So much so that I decided not to close my PayPal account. 🙏
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