Crystal Gaffney
I have been a loyal customer of PayPal for about three years so,I was surprised when I got an email saying I will no longer have access to my account due to too many disputes. I then called and got transferred to PayPal's account review and asked what was going on and that I wanted to dispute the case,the guy I talked to said my account had too many disputes and charge backs. I told him that I only had 5 within 3 years,he didn't seem to care. I then asked him about my $162 I still had in my account,he said that I wouldn't be able to take out my own money for 6 months or withdraw it. I told him that I still had bills to pay and that was all the money I had for the rest of the month,he said he didn't know what to tell me. I asked him to be transferred to someone else but,he said no matter who I talked to the outcome would be the same.I started to cry over the fact that I wouldn't be able to pay the rest of my bills,his lack of caring,and being completely rude. I decided to email them instead of calling them to try to figure the problem out 5 days ago,I still haven't gotten an answer. I'm done with PayPal and will be using another company from now on
2 years ago
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