The individual who gave these clowns a three star is being too kind. The worse customer service experience you will ever have. There call center is in India and they have no clue about anything. They pretend to be helping you by making keyboard sounds and actually don't do anything at all. I was put on hold for 1 hr and 12 minutes and the individual who kept me on hold hung up. So basically they do this to frustrate you to where you hangup the phone. I closed my account as it's not worth the frustration dealing with these idiots!