Anonymous
They disputed a transaction that I never asked them to dispute. I ordered a device from a company called FIXD in early March 2024. It's a car scanner. It was 21.19. I paid via Paypal with my Bank of America account. On March 20th and March 21st, Paypal and my bank sent me emails, stating they declined transactions for 99.99 from FIXD. Unfortunately, one of these transactions went through. At the time, my bank account has 29 and some change in there, so my account was overdrawn about 79 and some change. I called the company, FIXD, and asked them why they charged me for their subscription service without consent. They cancelled the charge. I called my bank and was ready to do a dispute, the bank told me to give FIXD a few days to sent the funds back. The funds returned the next day. On Paypal, the 99.99 has an X through it from 3/21. Fast forward to 3/29, FIXD charged 99.99 again and it went through on my bank's end. I had to dispute on 4/1 because that was a holiday weekend. My bank asked me to call Paypal to see if they had proof of the transaction since they're the third party. Paypal said they do not have any evidence that the 99.99 from 3/29 went through. It even showed in their app. I pursued a dispute with my bank over the 99.99. Funds started being returned 4/3. Paypal gave funds on 4/3 as well, then took them back, overdrafting my account on 4/4 and locking my Paypal account. I called them today, 4/8, and asked them what happened. They told me that they sent funds to the bank on 4/3. Then took it back. I never asked them to send funds. They then claimed that I disputed the charge on 3/21. I never did. Then claimed it was over the 3/29 charge that they have no history of. Regardless, I never disputed the charge with Paypal. Now, I have to pay back 99.99 that I never disputed. I can't even pay off the small loan I have there without paying off this debt that has nothing to do with me. The millisecond I get paid, I'm paying the debt off, the loan, and closing my accounts, then asking my bank to block Paypal from ever accessing my account again.
3 weeks ago
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