David F
TERRIBLE RESULTS SO FAR Re: Not Allowed To Transfer MY Bitcoin PLEASE READ THIS ENTIRE MESSAGE FOR YOUR SAFETY. As of Friday, April 5, 2024, I have purchased a large amount of Bitcoin, paid my appropriate fees, etc. Everything has been correct. As of Monday, April 8, 2024, I have been able to transfer a small amount of my Bitcoin to my eWallet. Below is my Transfer details and Results: Monday, April 8, 2024 – I was able to transfer $75 with a fee to my eWallet as a test to make sure everything is working properly. Wednesday, April 10, 2024 – Again I was able to transfer $500 with a Fee to my eWallet as a test to make sure everything is working properly. Thursday, April 11, 2024, 5:53 PM – I attempted to transfer more of my Bitcoin, but an Error Flag appeared and displayed there was a Technical Issue and to Try Again. I tried multiple times with no success, with the Same error. I called PayPal Technical Support and the representative explained that multiple attempts will raise the Security Level Higher. I was told to wait 3 days before I attempt to transfer my Bitcoin to my eWallet which will allow the Security Measures to lower. Monday, April 15, 2024 (Four Days Later, I added an extra day of precaution) - I was able to transfer $1000 with a Fee to my eWallet. Tuesday, April 16, 2024, 2:47 PM – I attempted to transfer a small portion of my Bitcoin, but the attempt was met with the same Technical Issue as before (Technical Issue and to Try Again). I made only one attempt. I called PayPal Technical Support and was told to wait 24 hours. Wednesday, April 17, 2024, 4:15 PM – I attempted to transfer a small portion of my Bitcoin, but the attempt was met with the same Technical Issue as before (Technical Issue and to Try Again). I made only one attempt. I called PayPal Technical Support and spoke a Supervisor. The supervisor said, wait 72 hours, not 24 hours because 24 hours does not give Security enough time to lower its security level. Sunday, April 21, 2024, 9:15 AM – I attempted to transfer $5000 of my Bitcoin but the attempt was met with the same Technical Issue as before (Technical Issue and to Try Again). I made only one attempt. I called PayPal Technical Support and spoke to a Supervisor. I was told that she cannot do anything. All I can do is wait. I told her that all I do is wait and I am not accomplishing anything. I asked her if I could talk to a higher level of support. She said I can connect you to a Manager. I said, OK. She connected to another Supervisor (Not a Manager). I explained to Jessica that I was to be connected to a Manager. She went through the complete process with me as the other Supervisor did. I told her again that I was supposed to be connected to a Manager. She said she could escalate the matter and would connect me to a Manager but it will take approximately 24 hours before a Manager will call me. I said, OK and confirmed my telephone number with her. I am so frustrated that I am unable to Transfer my Bitcoin. I have been told by PayPal Support that maybe I should consider Selling my Bitcoin. How absurd. I could take a loss. PayPal is not taking care of their customers. My Bitcoin sits in limbo. I have done everything correctly and exactly what PayPal has instructed me to do. What a terrible mess. I am at their mercy and nothing is done. David F
2 weeks ago
Read Paypal Reviews
Paypal has a 2.2 average rating from 365 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial