Account got hacked, which I don't blame on them. But they had NO customer service for me, in an urgent, stressful situation, absolutely unacceptable for a financial institution. I could go on but unfortunately there are plenty of others who had the same experience and the one that convinced me I wasn't biased was a British woman who's businesses was in free fall over an issue, with horrible tales to share on Youtube. I will leave PayPal as soon as a blockchain based service I can find.