Received an item that was not as described from a seller who had disguised their location in China. After unsuccessfully trying to contact seller decided to contact PayPal resolution centre. Despite there being a return address in the UK on the parcel, PayPal instructed me to return it to China, supplying the address and contact telephone number and suggesting I go through Parcel Monkey as cheapest way. Delivery failed as address was multi-storey block of flats and the telephone number supplied by PayPal was incorrect. Parcel was returned to UK. PayPal will give me a refund if i can prove through tracking that parcel has been delivered. Parcel cannot be delivered as contact information wrong. Parcel Monkey now saying I must pay for courier to return parcel to me. So now I have paid for goods; paid for return delivery in order to get refund; and unless I now pay for return of goods, will not even have the goods, which I could possibly sell in order to recoup a very small part of my losses. Hello Franz Kafka.