I have used this service since 1998 and I am sad to say but I am going to have to find a new bill paying service. The new user interface is far from intuitive and I have to make multiple clicks to view the information I need to see. In addition, it doesn’t work well on my phone. These days most people do everything on their mobile device and I pay a fee to use a service that doesn’t work well on my phone, has a new UI that is not intuitive nor gives me the information I need to see in an easy to view format. What users reviewed this? Appalling! It’s going to take me a day to change my mailing address, pull the information I need from Paytrust and transfer all my accounts fir another service. I am sad to have to end a relationship that has lasted longer than most marriages!