Horrible service, horrible customer service, horrible management. 20 years of history and reliability down the drain. The information that is important has been reduced to a small truncated box on the right. Open up the program and you get a list of all your active billers and crazy graphics telling you they are delinquent, waiting for a bill and what you paid them last. Slowly I have been getting away from them. I don't have anything of significance with them anymore. My history is all gone as well. Unassigned bills list keeps growing. I get other peoples bills in my inbox, foreigners that can't speak English and clearly don't pay their own bills are called customer service. If you want pretty pictures - Pay trust is for you but don't panic when you open up and see the red past due cartoon ... it's almost always wrong and generally you can find the associated bill in the "unassigned" list. Save your money folks. Paytrust was once a real bill paying site but you can get more functionality and reliability from your individual payees. Shut em down.