After ordering an xbox series x on the 11th Nov my order was immediately cancelled. It was quite clear that there had never been any machines in the first place, they stated that there had been a bulk cancellation. 3 weeks later I spent hours on the phone on hold, they hung up when I got through until I was forced to bulk email them for attention. After getting attention I was then threatened for using the word 'damn' in my email. "Pay me my damn money", note that 'damn' is not a vulgar word in English language yet I have since been ignored. It is the 5th Dec and still no refund. I am fuming and at this point it seems like Currys / PC World Business are maybe conducting a scam to withhold peoples finances.