From the moment I entered the store, staff wanted nothing to do with me. I arrived at the Bolton store to buy a laptop for university and waited 20 minutes for assistance. Then was 'greeted' coldly by a member of the staff who discouraged me from the laptops I was viewing (around £250) and constantly tried to persuade me with laptops in excess of £400. He then became very rude when I told him no and was even ruder when I told him I didn't want a care plan saying "there will be a £50 charge when you bring your laptop back for any reason, which you obviously can't afford". I was taken aback and would discourage anybody from using PC World again.