Dear potential customers: PLEASE AVOID AT ALL COSTS Me, and my wife visited CURRYS/PC WORLD in Ashton-Under-Lyne on Tuesday the 19th December (19/12/23) My intention was to buy my kids there presents. They each wanted laptops and other various electrical items. Me and my wife had selected the Christmas presents for the children, got to the payment counter, paid on my card. I received text message from bank saying funds had been taken pretty much immediately. As we were gathering the Christmas presents together to leave the store, the CURRYS/PC WORLD representative explained that the system had crashed, and they couldn’t confirm payment, that we couldn’t take the presents we had just paid for. They then went on to explain that the money would be returned in the next 2-3 days to my account. I woke up this morning to the money moving from pending status in my account - to transferred to CURRYS/PC WORLD. Upon realising this, I went straight in to store today to get my children’s Christmas presents. I was told that they couldn’t give me the items I’d purchased, and that they would need to contact head office to confirm. They explained that this process would not conclude till at least the 27/12/23. This means my children do not have any gifts to open on Christmas Day. Me and my wife have worked all year, and saved to be able to buy our children these gifts. We now have no money to re-buy these gifts. I feel sick with it. I am desperately trying to get this rectified before Christmas Day. I am getting no help from anyone that I am communicating with. Can someone please contact me ASAP. My number is: 07955 808 230.