Marion Innes
We paid for a Chromebook a week past Friday. We were assured it would be delivered on either Tuesday or Friday this week. Got no call so phoned their customer service call centre last night to be assured there were two of the type of machine we wanted in their Drumchapel store. After waiting for at least thirty minutes, they admitted they could not locate them. When asked a member of their staff told us they have no control over what is contained in the delivery vans. In other words, even if you have paid for an item and have a promised delivery date, there is no assurance they will send the item as promised. WHAT KIND OF CUSTOMER SERVICE IS THAT??????? So on Christmas day, I will have the cover for my new Chromebook and nothing else. The only thing Curry's PC World are interested in is taking your money. Whilst my partner waited as two managers??? tried to locate my Chromebook, I had looked at and chosen a new TV. I'd do without TV, computing or anything else before I would waste my time in ANY of their stores.
5 years ago
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PC World has a 1.6 average rating from 317 reviews
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