Anonymous
DO NOT under any circumstances order online from this scumbag company. I ordered a 'HD Ready TV' which was not 1080p - PC world don't quote pixel resolution in their listings - a dirty tactic designed to get you to buy low spec products. Having checked the manufacturers website and finding it to be 720p. I tried to cancel. 1) Online orders cannot be cancelled online. You have to call a phone number - average waiting time 1 hour. I was on for over 45 minutes. Only to be told I could not cancel until the item had arrived at the store. 2) Customer advisor told me I could arrange refund at the store, website said I could not. 3) Turned away from the store because I did not have my payment card. 4) When I eventually did get my refund i was told it will take 14 days to go back into my account (whilst they earn interest off it no doubt) Everything about this company is set up to take your money from you easily and make it as hard as possible to get it back. There is no place for them in the eBay/Amazon world of today. So don't give them your money. With sneaky, dirty customer care tricks like that - they will be out of business eventually when they run out of customers like me - who will NEVER, EVER return.
3 years ago
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PC World has a 1.6 average rating from 317 reviews
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