I purchased a HP Pavillion 500 8GB Desktop for my son last year. After two months it became faulty. Windows 8 tiles stopped working - at one point it disappeared completely. PC World/Curry's Know How help desk helped us to reboot the system and set it back to factory settings on numerous occasions. Eventually in January, after rebooting the system and having to reload games several times I took the PC back to the store I had bought it from. The computer was sent away and repaired, they told me they had replaced the motherboard. Almost immediately it broke again. My son has now reset the computer back to factory settings over twenty times. I took the PC back to the store. I was told that they would have to send it for repair for at least 4 times before they would consider replacing it (really?). It is now coming to the end of its 12 month guarantee (May 2015). I have given the store ample opportunity to fix the computer but I feel an "its out of guarantee we can't do anything about " coming up. I will NEVER buy anything from this store again. Their goods are faulty, their queues at the helpdesk are very long with people bringing back faulty goods, they fob you off. I would advise anyone thinking of buying from Currys/PC World to go somewhere else. I wouldn't even give them one star.