Swansea PDSA Pet Hospital 20 Viking Way, Winch Wen, Swansea SA1 7DA I would leave no stars if this was an option! Contacted the PDSA yesterday requesting emergency help as my poor dog had given birth to a 2 puppies, 1 of which was unfortunately dead. The person I spoke with was judgemental and completely unhelpful, she disregarded my concerns about there being more puppies and the fact that the dead puppy was covered in green mucus and membrane, I was given some rubbish advice about not being able to prove there were more puppies (unfortunately i am not psychic) I was advised that this was not a clinical emergency and what to look for clinically which would be classed as an emergency! ! Spent all night watching the dog who subsequently delivered more dead puppies without displaying any of these so called obvious clinical signs ....... a traumatic and devastating experience with horrendous consequences which possiby could have been avoided should the heartless individual on the other end of the phone have shown some compassion, care and support for the welfare of the poor animal instead of trying to incite blame and express her views on the dog being in whelp in the beginning! Im lucky to still have my dog at the end of this ordeal. Overall a cold hearted, non compassionate and clinically inept service with the wrong decisions ultimately being made over the bloody phone followed by some condecending advice!! I appreciate the pressure and demand placed on the service however If this is the service standard to expect then I pity any animals that are unfortunate enough to require any support or treatment here 😢