No stars for the PDSA, so called charity. Should hold Thor heads in shame, called 3 times today explain my dog is unwell and needs to be seen. They asked her symptoms I gave them, they said I did NOT sound like and emergency and told to fill out a form. Long story short of this horrific battle throughout the day trying to get urgent appointment, she passed away in my arms. Thank you PDSA for the most horrific day of my life to date, this would had been avoided if you would had seen her!