I would give minus stars if I could I rung up on a Tuesday say my beautiful dog was not well, I said she became unsteady on her legs and wasn't eating. They said it wasn't an emergency. I rung up in the morning today Wednesday saying she was worse they said still not an emergency then then in the afternoon I rung again because coz she collapsed started fitting they said you need to get her with in 30 minutes or they won't see her I rushed to get a taxi since I have no other transport and she died before the taxi got to me. Vets4pets said to make a complaint because PDSA are turning loads of people away and being rude on the phones so I blame the PDSA for my beautiful girl dying don't go there you animal won't survive the pet hospital of death