Our entire experience with Pedestal Source was great from start to finish! We were able to choose the surface finish, hieght and type of pedestal to suit our needs. It was packed perfectly with "unpacking" instructions right on the box. Right before it shipped, we received an email showing a video of our finished pedestal showing the exact dimensions (what a great touch!!). Our pedestal has an antique bust made of solid marble so it has to be very strong, elegant and light weight enough for us to move it. It was everything we imagined. I would HIGHLY recommend Pedestal Source to everyone!