Working with Pedestal Source couldn't have been more pleasant. After looking at their website, I still had questions about a pedestal I was interested in. I called and the associate couldn't have been more helpful than he was. I ordered on line and noticed that the delivery was longer than I expected. I called again. I was referred to a different associate and she couldn't have been more delightful to speak with. She figured out what could occur and when that I meant I would receive it. I received it within the timeframe provided. There were follow-up emails on their part along the way. Even sending a short video which showed them making my pedestal. It was a very good experience and I would order from them again.