I ordered my coffee 25 days ago and Pete’s coffee. Customer service Hass to be the worst ever. They keep promising that they will escalate and find out what is going on create a reimbursement package and still the problem kept existing lie after the other. It’s a shame because I really do love this coffee, that management does not care about their customers. Their customer service seems to be handled from people out of this country because nothing gets resolved. One lie after the other stay away they just don’t care. I know it’s only one customer but they lost this one.