Login
Start Free Trial Are you a business?? Click Here

Peet's Coffee Reviews

2.4 Rating 87 Reviews
29 %
of reviewers recommend Peet's Coffee
2.4
Based on 87 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Email
Visit Website

Write Your review

Anonymous
Anonymous  // 01/01/2019
I have bought two packs of 5 gift cards at costco. The online system for using them was basicly impossible to use. It started deducting balances without applying it to my order. Unless you have an extra hour or two I would not try to use Peet's online ordering system.
Helpful Report
Posted 6 days ago
Amazing coffee I had the caramel macchiato and it was delicious. Great service and amazing staff I was served by Mohi Mark and Shaina and they were very friendly attentive and approachable.
Helpful Report
Posted 6 days ago
What has happened to PEETS! I’ve been a faithful Major Dickasons customer for years. One bad bag or box didn’t stop me … two didn’t, I even blamed it on the coffee pot, tried another pot. Now I’m stuck with 40 pods and TWO bags ( fresh till 6/25) with absolutely NO TASTE! Sadly I will not be buying Peet’s again.
Helpful Report
Posted 6 days ago
I have been ordering Peets for years yet the delivery is extremely long to receive the coffee. Not only that but their Mocha Java tasted terrible and not at all the fresh tasting in the past. Shipping must change or I simply won’t order ever again. It’s ridiculous and not the 2-6 window!
Helpful Report
Posted 1 week ago
Pete’s has seemingly hamstrung their local managers by eliminating their ability to issue credit when a pound of beans is purchased at a store but the customer does not need the cup of coffee offered at that moment. I was told that even if I had a smart phone, this rebate could only occur on line. Drink your free coffee now or forget it.
Helpful Report
Posted 3 weeks ago
really good coffeee
Helpful Report
Posted 1 month ago
I really love my drink Hot chocolate not too sweet great taste 😍 Thanks to Julius for great service and very attentive staff.. definitely will come back soon to try another drinks
Helpful Report
Posted 2 months ago
After I have had several (42 count boxes of Peets Coffee) I grabbed a cup of coffee and wanted to read the reviews as I was just curious to see if other coffee drinkers have had the same experience as I have. I will admit I am shocked to see so many negative comments. I have enjoyed coffer for over 50 years now, and I have tried them all. My experience with Peets is one of total satisfaction. I choose Major Dickson's (pods). Reminds me of a cup of Cuban coffee I would get when I am in the Keys. It's bold yet smooth flavors are enjoyable anytime of day with no bitter aftertaste. Just a great cup of coffee every time I really enjoy Major Dickson's coffee with cigars! The combination between the two really enhances the flavors together. Yes, I can (and do) have a Bourbon with my cigars but given a choice I grab a cup of Peets and sit down to enjoy! On those occasions where I run out of my coffee, my wife will kindly pick a different band up for me. I typically go thru 2-3 cups and realize that for me coffee is a luxury. A way to relax, so I make my own coffee run. There are so many different coffee company's out there to choose from, but for my money I choose Major Dickson's to enjoy every time. For those who's experience was less favorable, try Peets again. However, this time try to find a quite place to relax, pour yourself a cup and see if you don't appreciate the flavor profile Peets has to offer. Well worth another try! Wishing You All the Best Sam
Helpful Report
Posted 2 months ago
Peet’s Customer Service When something goes wrong they are not helpful at all. It was a special offer 25% off for coffee that I usually buy. Something was wrong with the website. My 3 orders were cancelled. I called to Customer Service. They said that they would figure out and they would provide the same discount what it was offered on my order. I received an email just now with the information that they couldn’t process my orders and they can’t provide the discount what was on their website. I am not going to buy anything with Peet’s related anymore.
Peet's Coffee 1 star review on 30th September 2024
Helpful Report
Posted 2 months ago
I use Keurig cups and several “ exploded “ dumping coffee grounds in my cup I’ve tried repeatedly to show phots but it won’t
Helpful Report
Posted 2 months ago
The decaf dark roast- Major Dickason's Blend is the best decaf I've found. There is no 'decaf aftertaste' that many others have. It's just really good coffee. I'm drinking decaf due to health issues and now I can have great coffee again!
Helpful Report
Posted 3 months ago
April ( Dubai mall food court) always serve with a smile.. very accommodating and jolly.. the coffee is wonderful no doubt one of the best coffee in dubai
Helpful Report
Posted 3 months ago
Moved to Texas from California and missed having adequate access to Peet's whole beans of a good size and preferred roast. But ordering on-line is a hassle. No cost savings vis-a-vis the store (unless I want a subscription, which I don't). And delivery sucks. Says 6 days tops, but it's usually more. It is "arriving tomorrow" for five days just this last time, for example. I'm going on a trip and now it's going to show up when I'm not there. I'm done ordering on-line. And if I can't find what I need in the store, I'm just going to buy Starbucks. It's a shame. I had been a loyal, enthusiastic customer. Oh well.
Helpful Report
Posted 4 months ago
I ordered Caramel Frappe at SAN Airport terminal 2 by gate 26, I can’t believe that I paid more than $7 for a frappe that taste like milk blended with Ice with a slight taste of coffee. It didn’t help that the person that helped me keeps roling her eyes after I asked if I can get a caramel Machiatto. What a total waste of $7. Im sure you can do better. I used to love your coffee
Helpful Report
Posted 4 months ago
So many bad reviews…. I always ignored Pete’s coffee in the supermarket, because it was a smaller bag and it was more expensive. Then it went on sale, and I tried it. Such a pleasure, it’s a notch above with a richer, full bodied flavor. So apparently, it’s more expensive for a reason. A lot of those reviews have nothing to actually do about the coffee, and they are valid reasons to make decisions in life. But if it’s taste and taste alone, Peet ’s wins.
Helpful Report
Posted 4 months ago
Coffee beans used to be fragrant and fresh in store. Now it’s not worth the trip because beans can be up to 3 months old. and ordering online is not much better. Customer service sounds like one man with a very strong accent, who will not slow down and is virtually inintelligible.
Helpful Report
Posted 5 months ago
The worst coffee ever that I tasted in my life just bad.
Peet's Coffee 1 star review on 2nd July 2024
Helpful Report
Posted 5 months ago
Ordered a cold brew grapefruit sparkler. OMG it tastes really bad. The combination of coffee and grapefruit just taste terrible
Helpful Report
Posted 5 months ago
I buy the Keurig pods of Peet’s coffee but recently the pods leak grounds into my coffee so much so I have to throw my coffee out. I order my Peet’s thru Amazon and have for years. I’m VERY DISAPPOINTED
Helpful Report
Posted 6 months ago
Batista are extra friendly and make the best drinks!!!
Helpful Report
Posted 6 months ago
Peet's Coffee is rated 2.4 based on 87 reviews