I started ordering peetes coffee 2 yrs ago. The first order I made was great...every sense that first order it's been downhill. I have literally got 5 e mails telling me it will be delivered this day then change for another day by the end of the e mails I am completely confused and ask in a e mail politely when will the order be delivered, never get a straight answer. I have paid for 2 day shipping and it takes a week and half to get the order, I ask why and the answer is the fed-ex truck broke down the truck had mecganical troubles and then they are not responsible for getting it to me on time it was out of their hands. I ask for the 2 day shipping to be refunded and i was told no! It was not theur fault!!! This happens EVERY TIME I order. This is the absolute worst company I have had to deal with for orders. I will never order from thus company again. I would NOT recommend this place to anyone