Everytime I walk in the shop, I'm always greeted with a smile, which makes me happy. The atmosphere is very cozy and warm. Their coffee selection is great, and they have a lot more than Starbucks. There's usually only 1 person working there, and usually during lunchtime there's a string of customers coming in, so the time you have to wait to receive what you ordered may increase. But there's no reason to be rude about it. Amid the crisis that we are in this year with the virus, they are thankfully still open, but they do close at 3 pm now until further notice and they can only do carry-out. I'm just grateful they are still open. I am in love with their Iced Lavender Tea Latte, and it helps to calm me down, plus it just tastes so good.