Poor standard of cleaner, unable to provide alternate despite multiple complaints. Quick to take admin fees but did nothing to earn them. Did not visit premises, provided no training or guidance to poor cleaner. When my cleaner was ill they forced her to come clean because they had no alternative cleaner to send. Quick to call when wanting to secure business, did not return calls or email updates once secured and issues needed resolution. Not clear to me how they are still in business- definitely would NOT recommend this company if you expect good customer service.