I am homeowner for Barber Court I have reported to Persimmon home customer care the drain block issue on 12th May and Persissiom send over a plumber from DYNO to check what's going on. I have been told by this guy from DYNO that the issue was due to the drain in the main street was blocked and it is not their responsibility to fix it I should contact the seven trent water. and I have been told by seven trent water since this building is less than 8 years I should contact the building company. I have contact Persimmon again and they referred me to contact Remus which is their service company , and I have been told by Remus that they only responsible for the apartment not the main street. I can not believe such a main street drain block issue could cause so much drama and until now, Nobody contact me about the solution and I can not use my toilet and bathroom for 6 days now. I choose to purchase from persimmon because I trust the after-sales service, but Now, I really doubt can persimmon help customers solve the issues rather than throw problems like a ball ??