My husband and I have just tried to purchase a property through Persimmon. From start to finish it was a disaster. The sales girl had no idea what she was doing. Tried to overcharge us several times on the finishing touches. I complained to her manager who had no people skills whatsoever. She was rude and unhelpful. Complained to her manager who was also unprofessional and unhelpful. Two weeks before completion was due to take place they cancelled our reservation. Looking at the reviews on her I think we had a lucky escape. The whole episode was a complete nightmare. I am raising a further complaint but have little faith we will be heard