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Trish
Avoid! Bathroom lights gone in a year. Rusting on radiators. Poor customer service and told miss information from their team. Impossible to speak to anyone in charge to get things resolved. You have to chase them. They won’t come back to you or acknowledge emails etc. Bought the home December 2021. The customer service wasn’t great. Took 6-9 months to get basic things resolved. The quality of the homes are also quite poor. Eg holes in random areas, no stopcock for taps or toilets etc. you can hear everything through the walls. The land is also privately owned by Remus. So have to pay council tax and a extra service charge. House is freehold. Even though land is privately owned people keep parking. Service charge gone up by 30% this year. Have a feeling it will go up and up each year and we have to pay it. Bit of a cheeky scam! I’d advise buying an older house and refurbishing it. Not worth the money for a new build home. Plus the drama getting things fixed etc. The internet provider is also limited. Have to use persimmon homes internet company. Again a bit of a scam.
1 year ago
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Persimmon Homes has a 1.2 average rating from 186 reviews

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