It is unfortunate that Persimmon can get away with such poor work with the New build in Copperfield Estate, Truro. Barely 2 years and a couple of months after moving into the house, I noticed water escape which ruined the walls. It was investigated by a Plumber who identified that the leak was from a pipe that had a nail screwed into it during the original building. After several failed attempts to reach Customer service, I finally got through to Persimmon and was rudely told that my warranty had run out a couple of months ago and they couldn't do anything about the house. The customer service personnel wouldn't even agree to provide me with an email or address to make an official complaint. I will be seeking compensation with every legal avenue available to me. I have checked around and also noticed so many complaints in the same estate.