Not received personalised mug ordered on 06/12 for the office Secret Santa. Advised it despatched 08/12 after emailing for a status update. As of today it is still showing in production. Please don't ask me to call customer services, I've sent another email and they can contact me. Very disappointed and it means a trip to the shops to get a replacement gift as I am not convinced it will arrive and if it does I just hope I pull the same name out of the hat in next year's Secret Santa.......
7 years ago
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